To start the return process for your order, please enter your email address or phone number and the order number below.

How do I create a return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of your order date.

  • They must be in original condition
  • For clothing, unwashed, unworn and orginal tags attached.
  • In the original packaging

Free gifts or promotional items are not returnable!

 

How do I make an exchange?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to exchange
  • You will get a confirmation email with the exchange guidelines once the return request is approved
  • Simply fill out the form and return the exchange to us 
  • You will recieve an email for shipping reimbursment for your exchange, simply pay for this and your exchange will be processed!

 

Are there any charges for return?

 

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return / exchange is received and inspected, we will send you an email to notify you that we have received your returned item and processed your refund.
  • Your refund will be processed, and a credit will automatically be processed to your original method of payment, within 10 working days.