To start the return process for your order, please enter your email address or phone number and the order number below.
How do I create a return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 14 days of your order date.
- They must be in original condition
- For clothing, unwashed, unworn and orginal tags attached.
- In the original packaging
Free gifts or promotional items are not returnable!
How do I make an exchange?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to exchange
- You will get a confirmation email with the exchange guidelines once the return request is approved
- Simply fill out the form and return the exchange to us
- You will recieve an email for shipping reimbursment for your exchange, simply pay for this and your exchange will be processed!
Are there any charges for return?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return / exchange is received and inspected, we will send you an email to notify you that we have received your returned item and processed your refund.
- Your refund will be processed, and a credit will automatically be processed to your original method of payment, within 10 working days.